The Role of CRM Tools in Improving Customer Retention Learn how CRM tools are essential for boosting customer retention. They streamline interactions, track behavior, and offer insights for tailored marketing, leading to stronger... Abhishek March 11, 2024 · 6 min read
RBI’s Framework for Customer Complaint Redressal through CRM Systems Explores the intricacies of RBI's framework for customer complaint redressal through CRM systems, providing insights into the regulations and... Abhishek January 19, 2024 · 5 min read
Customer Data Management: Best Practices Aligned with RBI Regulations Explores the best practices in customer data management that align with RBI regulations Abhishek January 19, 2024 · 5 min read