Mobile CRM: Why organizations need Mobile CRM strategy

6.64 billion smartphone users!

Yes, you read it right.

That’s the number of smartphone users in the world currently, which accounts for about 83.72% of the total population.

The key aspect of this data is to highlight the fact that how mobile phone is a source of device to generate traffic and growth of any product/service.

The use of mobile has become more of a necessity rather than a need, therefore it’s not surprising to see the sales industry using mobile devices for all their requirements. This has led to a rapid increase in the use of mobile CRM in the sales industry.

Let’s get into the insights about mobile-CRM

What Is A Mobile-CRM?

Mobile customer relationship management (CRM) software enables businesses to manage customer data, connect all of the departments of your company, from marketing to sales, and bring all employees into one system so they can work anywhere on the go.

Why Does An Organization Need A Mobile-CRM?

1. Optimize the productivity

It is statically proven that users of mobile CRM are achieving better results than non-mobile CRM users. Research from Forester has shown that 50% of teams improved their productivity by using a mobile CRM. A Nucleus Research report finds that for companies using a mobile CRM, 65% are achieving their sales quotas. It also has to be highlighted that only 22% of salespeople using non-mobile CRM reached the same targets. Streamlining the process of managing relationships with customers in a trouble-free manner, reduces the manual work of sales reps.

2. Real-Time Solutions

Mobile CRM systems update all information in real-time, which represents one of the key benefits of using them. With the cloud CRM tool, your data is synchronized across devices regardless of the location or direction you’re traveling. Real-time visibility enhances the ability of the sales rep to be equipped with all the information about the prospect or lead.

3. Boost Conversation Rate

The capability of providing real-time insights and visual representation makes mobile-CRM enhance the conversation rate. Streamlining all the manual processes with automation, CRM reduces the workload of the sales rep significantly. From scheduling visits, lead management, or getting reports in real-time, it boosts the conversation rate for the sales rep.

4. Quick Access to Sales Material

It eliminates the need to deliver marketing materials in person, mail, or email them later. Instead, the promotional marketing sheets, pricing guidelines, customer behavior, previous purchases, product information brochures, etc., can be sent directly from the CRM application. This saves a lot of time for sales reps who can just concentrate on selling.

5. Connect the Workforce

Another important benefit of mobile CRM is that it eliminates the need for your employees to be present in the same place to work together. With cloud-based CRM, all the information is synced in real-time. This makes it easy to collaborate on the same projects from anywhere across the world. Mobile CRM apps improve productivity in 50% of teams. This also drastically improves the accuracy of the data entered.

Drive Better Decisions Via Toolyt Mobile CRM

Whether it’s supercharging your sales team from anywhere or guiding them to work efficiently, Toolyt software is the one-stop solution for your business. The mobile-first CRM enabling intelligent assistant, Toolyt guides sales reps to connect efficiently with customers and partners. With a plethora of data to explore and analyze, it’s completely optimized for B2B sales.

This user-friendly mobile app guides you to complete the sales process with the least objections. The feature of using custom KPI credits to analyze the efforts put in by your team gives a different dimension to sales output. In case it’s managing a deskless field sales team without a single email or providing intelligent workflows and automation to reduce manual work, Toolyt mobile CRM is your go-to personal intelligent assistant

Supercharge field sales team right now!

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