Toolyt

TAT analysis

Turnaround time analysis report

Measure the time from lead creation to closure at every step, cut the delays that cost you deals, and hold each stage to an SLA people can actually see.

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TAT breakdown - last 30 days

9,318 closed journeys

Live
End-to-end TAT
6.2 days

-31% YoY

Slowest step
Verification

2.1 days

SLA adherence
87%

+9 pts

Breaches open
214

needs action

Average time per stage (days)

  • First contact0.4 days
  • Documents1.3 days
  • Verification2.1 days
  • Approval1.6 days

Breaches today

  • Verification SLA

    96 files past 48 hrs

  • Document upload

    71 files past 24 hrs

  • Approval queue

    47 files past 36 hrs

Questions answered

Where do the days actually go?

Total cycle time is an average. TAT analysis shows the individual steps that create it.

  • Q1

    Which step adds the most days to the journey?

  • Q2

    Is the delay with the customer, the rep or an internal queue?

  • Q3

    Which branches consistently beat the SLA, and how?

  • Q4

    How much revenue is sitting behind SLA breaches right now?

  • Q5

    Has TAT improved since the last process change?

Inside the report

What TAT analysis measures

Timestamps are captured at every state change, so the maths is not an estimate.

Configurable to your workflow

  • End-to-end TAT

    Elapsed time from lead creation to final closure or disbursal.

    Track the headline promise to customers

  • Stage TAT

    Time consumed inside each individual stage of the workflow.

    Attack the slowest step first

  • Waiting versus working

    Split between time in a queue and time in active work.

    Add capacity where queues form

  • SLA adherence

    Share of journeys completing each stage within the agreed limit.

    Make service levels enforceable

  • Breach ageing

    How long open breaches have been outstanding, by owner.

    Clear the oldest first

  • Cohort comparison

    TAT by product, branch, channel, ticket size and period.

    Find the pattern behind the delay

Capabilities

Shorten the cycle, win more deals

Analyse the data on time spent from lead creation to closure, reduce TAT and convert more of the same pipeline.

leads activity report
01

Identify sales gaps

Detailed insight into every stage of the sale shows exactly where the team can optimise and where a small fix converts into more closures.

  • Step-level timing
  • Queue versus work split
  • Optimisation shortlist
Monitor business health
02

Monitor business health

Immediate access to TAT analytics gives leadership a live read on deal closure velocity and lets you measure growth instantly.

  • Velocity trend
  • Product and branch cuts
  • Board-ready summary
Full performance visibility
03

Full performance visibility

Capture field agent performance in real time and improve turnaround for every stage and every closure.

  • Rep-level TAT
  • Peer benchmarking
  • Coaching triggers

Alerts

SLA enforcement built in

A turnaround target that nobody is told about is not a target.

  • Breach alert

    The owner is notified the moment a stage crosses its SLA.

  • Ageing escalation

    Unresolved breaches climb the hierarchy automatically.

  • Trend warning

    A stage trending slower week over week is flagged early.

  • Field rep

    Their own breaches, oldest first, with the action needed.

  • Operations

    Queue depth and waiting time by step and by branch.

  • CXO

    TAT trend against plan with product and region drilldowns.

Delivery

How TAT stays visible

Reported continuously so improvement is measurable, not anecdotal.

Live breach board

Open breaches by stage and owner, refreshed continuously.

Daily SLA email

Yesterday's adherence and today's at-risk files.

Period comparison

Before and after views for every process change.

Data export

Stage timestamps exported for regulatory or audit reporting.

More reporting in Toolyt

In short

What is a turnaround time (TAT) analysis report?

A TAT analysis report measures the elapsed time from lead creation to closure and breaks it down stage by stage. Toolyt captures a timestamp at every state change, splits waiting time from working time, tracks SLA adherence per stage, alerts owners the moment a breach happens and compares TAT across products, branches and periods.

FAQ

Frequently asked questions

Quick answers about how Toolyt works for field sales, lending and service teams.

Talk to our team
What is Speed Up Sales Success with Turnaround Time Analysis Report?
Run an effective sales organization with Turnaround Time Analysis report by analyzing data on time spent from lead creation to deal closing, reducing TAT, and achieving more closures..
How does Toolyt support identify Sales Gaps?
Gain detailed insights into different stages of sales with the turnaround time analysis report to spot where the team can optimize and enhance performance to close more conversions.
How does Toolyt support monitor Business Health?
Immediate access to the turnaround time analysis report provides insightful analytics about deal closures and lets you measure sales growth instantly
How does Toolyt support full Performance Visibility?
Measure & capture the performance of the field agents in real time to improve the turnaround time for every stage & deal closure.
How does Toolyt support effortless Dashboard Creation?
Create stunning dashboards with ease. Our interactive designer lets you pull metrics and visualize KPIs without any coding skills.

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Sales professionals from startups to Fortune 500 companies in over 20 countries improve their productivity with Toolyt every day.

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